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Terms & Conditions


Thank you for visiting our Website. This Website is owned and operated by Sofia Roe (ABN 87 165 917 386 ). By accessing and/or using this Website you agree to these terms and conditions, which include our Privacy and Cookies Policy (Terms). You should review our Privacy and Cookies Policy and these Terms carefully and immediately cease using our Website if you do not agree to these Terms.

In these Terms:

  • Shop means the online Sofia Roe store which you may access, and purchase products from, via the Website;

  • 'us', 'we' and 'our' means Sofia Roe;

  • ‘Website’ means (including all password protected areas) and any subdomains, all related top-level domains, mobile sites, apps, APIs and widgets.

These Terms may be amended at any time and we recommend that you refer to these Terms each time you use this Website. The amended Terms will be effective from the date they are posted on this Website. Your continued use of this Website will constitute your acceptance of the amended Terms. Your right to access and use this Website will immediately cease if you breach any provision of these Terms.

If you do not comply with these Terms, and we do not take action right away, this does not mean that we are giving up any rights that we may have, including taking any action in the future.


We collect, use, hold and disclose personal information about you in order to respond to your enquiries, process your registration, to supply and deliver our products to you, to provide you with additional features via the Website, to send you special offers, marketing and promotional messages and other information that may be of interest to you and for purposes otherwise set out in our Privacy and Cookies Policy.

We may disclose your personal information to third parties that help us supply our products and services (including information technology suppliers and third party payment solutions suppliers) or as required by law. If you do not provide this information, we may not be able to supply and deliver products or provide all of our services to you. We may also disclose your personal information to recipients that are located outside of Australia, including to our suppliers located overseas.  If we do so, we will take reasonable steps to ensure that your personal information is handled by overseas recipients in accordance with this Privacy and Cookies Policy.

Our Privacy and Cookies Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us at [insert privacy complaints email address].

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy and Cookies Policy and these Terms.


If you register for our newsletter, it will be sent to the email address you provided on registration. It is your responsibility to update your personal details if they change, including your email address.

If you no longer wish to receive the newsletter, you can unsubscribe at any time by clicking the ‘unsubscribe’ link in the newsletter.


If you order or purchase any products from the e-boutique, then the Sales Terms will also apply (in addition to these Terms) in relation to all your orders for and purchases of products.

The products, prices and promotional offers (if any) made in the e-boutique only apply to orders placed online with the e-boutique and may be different from those available from other stockists selling Sofia Roe products.  We assume no liability for prices or products that differ in those stores.


While we use all reasonable attempts to ensure the accuracy and completeness of the information on our Website and in our Newsletter, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this Website and the Newsletter. You should monitor any changes to the information contained on this Website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this Website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our Website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the Website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the Website updated. We are not liable to you or anyone else if errors occur in the information on the Website or if that information is not up-to-date.


Our Website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.


Unless otherwise indicated, we own, license or have the right to use from third parties all the content and material (including all text, graphics, photos, moving images, illustrations, artwork, logos, audio and software) made available on this Website (Content) and all intellectual property rights in the Content and the Website.

Your use of this Website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this Website or the Content. However, we do grant you a licence to access the Website and view the Content in accordance with these Terms and, where applicable, as expressly authorised by us and/or our third party licensors.

You must not infringe our intellectual property rights in the Content and/or the Website and will not modify, copy, republish, frame, distribute or communicate any part of the Content and/or the Website or any information contained on or in the Website without our written consent or otherwise use the Website in a way which will infringe our intellectual property or other rights.

We grant you permission to download, view and print digital and/or physical copies of the Content only for your personal and non-commercial use and on condition that all Content is intact and in the same form as presented on the Website (including all copyright, trade mark and other proprietary notices).  You may only reproduce or use the Content for any other purpose with our prior written consent, which may be given subject to such conditions as we in our absolute discretion may impose.

All rights not expressly granted are expressly reserved.


In accessing or using the Website you agree that you will not:

  • use any automated device, software, process or means to access, retrieve, scrape, or index the Website or any content on the Website without our express written consent;

  • use any device, software, process or means to interfere or attempt to interfere with the proper working of the Website;

  • undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we consider unreasonable or disproportionate site usage;

  • use or index any content or data on the Website for purposes of competing with us in any manner that we have not specifically authorised;

  • transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not;

  • violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;

  • pose as any person or entity or attempt to solicit money, passwords or personal information from any person;

  • reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Website or any content on the Website, except as expressly authorised by us;

  • transmit or attempt to transmit any computer viruses, worms, defects, trojan horses or other items of a destructive nature;

  • use the Website or any content from the Website in any manner which is in our opinion not reasonable and/or not for the purpose it is made available; or

  • act in breach of any term or condition of use or other condition imposed by us or any law.


We reserve the right to exercise whatever means we consider necessary to prevent unauthorised access to or use of the Website, including instituting technological barriers, or reporting your conduct to any person, entity or governmental or other authority.


During your use of the Website, we or our business partners may issue and request cookies to and from your computer or mobile device.  We and our business partners will use such cookies in accordance with our Privacy and Cookies Policy. By using the Website, you authorise us and our business partners to issue and request such cookies.


You acknowledge and agree that you will be solely responsible for ensuring that your use of the Website complies with all laws that are applicable to you.

You acknowledge that access and use of the Website (including the software operating in connection with the Website) may be interfered with by numerous factors outside of our control.

We cannot ensure that any files you download from the Website will be free of viruses or contamination or destructive features or that the data you upload onto our systems will never be accessed without our consent or that our systems are impenetrable.

We are not responsible for loss of or corruption of any data that is entered or uploaded by you or by a third party in relation to your use of the Website.

We reserve the right to restrict, suspend or terminate without notice your access to this Website, any Content, or any feature of this Website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.


Any liability that we may have in relation to products you have purchased from us via the e-boutique will be determined under the Sales Terms and not under these Website Terms.To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we, our related entities, directors, officers and agents be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs (including our negligence) – which may be suffered due to your use of our Website and/or the information or materials contained on it, or as a result of the inaccessibility of this Website and/or the fact that certain information or materials contained on it (including Third Party Content) are incorrect, incomplete or not up-to-date.

If you constitute a consumer under the Australian Consumer Law while accessing the Website, nothing in these Terms is intended to remove your rights under the Australian Consumer Law, including to statutory guarantees that may apply to your use of the Website. If we are entitled to limit the remedies available to you for breach of such guarantees, we expressly limit our liability to either supplying the affected services again or paying the cost of supplying the services again.


You indemnify us against any claims, proceedings, losses, liabilities, costs or other expenses (including legal costs) and third party claims incurred by us in connection with or arising from, whether directly or indirectly, as a result of your breach of these Terms, your use or access of the Website or any violation by you of any applicable law.


Your use of the website and these Terms are governed by the law of New South Wales and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales.


All provisions of these Terms that by their nature should survive termination of your access to the Website shall survive including all limitations on liability, disclaimers, choice of law and intellectual property protections.


You may report any suspected violation of these Terms to us by using the following email link . We will investigate the matters and take any actions we consider appropriate.

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